Student contacts and reporting a problem

The Student Hub

Send a message to the Student Hub for help with:

• Enrolment, Fees, Student Record
• Studying on my programme
• Assessments
• Requests for letters and documentation

Live chat with the Student Hub
The chatbot is available at all times. Live chat only during opening hours.

Security

Call 020 7919 7105.

Academic departments

Contact the Student Hub.

Accommodation

Help pages for current residents.

Who to contact for each building.

Accessibility and disabled access

For access to our buildings and rooms contact estates (@gold.ac.uk).

For everything else contact the Disability Service.

Appeals and complaints

See our full section on student appeals and complaints.

Buildings and maintenance

Email estates (@gold.ac.uk).

Cafes and food

Email catering (@gold.ac.uk).

Careers service

Email careers (@gold.ac.uk) or call 020 7919 7137.

Cleaning

Email estates (@gold.ac.uk).

Equipment

Visit the Service Desk on the first floor of the Library or see the equipment loan page.

Fees and payments

How to pay Goldsmiths.

Contact the Student Hub with any questions.

First aid

Contact Security who are based across campus. Tel: 020 7896 7105 or ext 666.

More about first aid at Goldsmiths and reporting accidents.

Goldsmiths ID card

See our help pages for Goldsmiths ID card.

Health and safety

See our pages for health and safety or contact healthandsafety (@gold.ac.uk).

IT: Computers, Wi-Fi and using Goldsmiths systems

Check the IT Support pages for help with common problems. Or visit the Service Desk on the first floor of the Library.

Library

Call 020 7919 7189 or email library (@gold.ac.uk).

 

Student records

See our help pages for My Goldsmiths/Student records.

Students' Union department student coordinators

Find the coordinators in your department on goldsmithssu.org.

Study and work abroad

Go abroad contacts.

Wellbeing

See the Wellbeing page.

Further help

Contact your school hub with any problems not listed on this page.