Accessibility Statement: Learn.gold

We want you to be able to use Learn.gold in your own way

Learn.gold runs using open-source Moodle software.

• Moodle conformance to accessibility standards
• Moodle known issues page

Using Learn.gold

• Change colours, contrast levels and fonts using your web browser
• Zoom in up to 200% on a desktop without the text spilling off the screen
• Navigate most of the website using just a keyboard
• Navigate most of the website using text to speech browser plug-ins and assistive technologies
• Listen to most of the website using a screen reader

How accessible Learn.gold is

We know some parts of Learn.gold are not currently fully accessible. We work to achieve and maintain WCAG 2.1 AA standards, but it is not always possible for all our content to be accessible. Where content is likely to create a barrier, we’ll state a reason and offer alternatives.

Non-accessible content

This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) version 2.1 AA standard, due to the non-compliances listed below.

Non-compliance with the accessibility regulations

We are aware of the following issues:

Some documents may contain non-text content, such as images that do not have a description or text alternative. Assistive technologies that rely on text alternatives will not understand the purpose of these images. This fails success WCAG 2.1 success criterion 1.1.

Some documents may not contain headings that provide structure to the document. Users and Assistive technologies will not be able to recognise the information, structure or relationships of the document. This fails success criterion 1.3.1.

Some documents may contain text with low contrast between the text and background. This can cause the text to be difficult to read for users. This fails success criterion 1.4.3.

Some documents may contain scanned images of text that are not optical character recognised (OCR). Assistive technologies will not be able to read or extract the words from these documents. Users will not be able to select, edit, resize, or reflow text. This fails success criterion 1.4.5.

We are currently working to fix these issues as part of our transition to Moodle 4.3 and aim to have this completed by September 2025.

Content that’s not within the scope of the accessibility regulations

The accessibility regulations do not require us to fix PDFs or other documents published before 23rd September 2018 if they’re not essential to providing our services. Any new PDFs or Word documents published on Learn.gold after this date are required to meet accessibility standards.

The accessibility of our third-party content

Learn.gold contains third-party content, which may include:

• Turnitin - Read Turnitin's accessibility statement
• Box of Broadcasts - Read Learning on Screen's accessibility statement
• Reading Lists@Gold (Talis Aspire) - Read Talis' accessibility statement
• gold recordings (Panopto) - Read our Learn.gold recording accessibility statement

Reporting accessibility issues with Learn.gold

We’re always looking to improve the accessibility of Learn.gold. If we have failed to identify a barrier or you experience any issues using Learn.gold, contact the Technology Enhanced Learning (TEL) team (tel@gold.ac.uk) in the Teaching and Learning Innovation Centre (TaLIC).

If you experience any issues with programme or module materials, such as Word, PDF or PowerPoint documents, contact your Programme Convenor, Module Convenor or Department.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

If you are not happy with our response, you can get help from the Equality Advisory and Support Service (EASS).

About this statement

This statement was updated on 24 September 2024.

We are due to transition Learn.gold to Moodle 4.5 in 2025. We will update this statement when this transition has been completed to reflect WCAG 2.2 guidelines.