Accommodation Codes of Practice

This hall is managed by Goldsmiths and are signed up to The Student Accommodation Code developed by Universities UK and GuildHE.

Where you live is a big part of being at university or college, which is why Goldsmiths, University of London is one of several universities and further education colleges that are signed up to The Student Accommodation Code.

The Code protects our students’ rights to safe, good quality accommodation, to make sure our students get the best out of their time living in our residences.

It outlines everything students can expect from our accommodation as well as their responsibilities as tenants.

The Code has already raised standards of accommodation at Goldsmiths and underpins our ongoing dedication to our students.

We are fully committed to providing a safe, comfortable living environment which will help support our students in leading a successful and enjoyable student life.

• Town Hall Camberwell is managed by Homes for Students
• Quantum Court and Ewen Henderson Court are managed by Unite Students
• The Goldsmiths Student Village (Chesterman House, Surrey House and Raymont Hall) is managed by Campus Living Villages

Our halls managed by private accommodation providers are signed up to The National Code of Standards for Larger Developments for student accommodation NOT managed and controlled by educational establishments.

The National Codes of Standards are schemes which:

• providers of larger student developments voluntarily join and in doing so commit themselves to maintaining a minimum set of professional standards for their accommodation and their accommodation management
• enable providers of this kind of accommodation to show that they follow professional standards of service, and to badge themselves accordingly
• provide a yardstick to help students work out management and property standards
• have established a system for verifying that standards are actually being complied with

The purpose of the Codes is to provide housing suppliers (owners and managers) and their tenants with a framework of transparent undertakings about how they are going to do business with one another.

The standards chosen for the Codes reflect a balance of common sense obligations and responsibilities between landlords and tenants. They also reflect established best practice in the sector and are based on what an average student and their parents would expect of a good quality housing supplier. The standards are supported by the voice of students themselves through the National Union of Students.

For both landlords and tenants, Code compliance means that:

• both parties can enjoy the benefits of good standards of housing management and practice
• misunderstandings and disputes are reduced
• where problems do occur, they can be promptly resolved