Student accommodation contacts
Here’s who to contact about the day-to-day running of your accommodation.
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Christmas closure 20 December 2024 - 2 January 2025
Our halls will remain open over the break, however buildings on campus and the administrative office in Loring Management Centre will be closed and will reopen at 9am on Tuesday 2 January 2025.
Whether you're staying in halls or spending time away, our Campus Support team will be available to contact over the holidays and colleagues in Security will be on site to assist students on campus.
Monday-Friday 8am - 8pm: 020 8694 7531 / 07967 221 656 / ewenhenderson@unitestudents.com
Out-of-hours Unite Students emergency central control helpdesk: 0300 303 1611
Maintenance: Report using your Unite account or the MyUnite app.
Main contact: 020 7919 7192 / accommodation@gold.ac.uk
Security: 020 7919 7192
Reporting maintenance issues: Online / 020 7919 7121 / estates@gold.ac.uk
Monday-Friday 8am-8pm: 020 7265 9714 / 07860 957 038
Out-of-hours Unite Students emergency central control helpdesk: 0300 303 1611
Maintenance: Report using your Unite account or the MyUnite app.
Accommodation Services
If you have a question about your accommodation not answered on our website, you can contact Accommodation Services for help. Our team can assist with anything you need, and they can provide advice if you live in non-Goldsmiths managed halls and have been unable to resolve things directly with your accommodation provider's reception.
The Accommodation Services office is generally staffed all day. However, some of our team members may be working from home. Administrative staff can be contacted weekdays between 9am - 5pm, excluding Bank Holidays and College closure days. Security and Campus Support Officers are available to support students outside of these times.
We do not currently offer walk-in appointments, but you can contact us to book an appointment either in person, on Teams or on the telephone. Please tell us what it is that you wish to discuss. This will ensure we can arrange for you to speak to the relevant team member.
Accommodation Services are located in the Loring Management Centre. Find it on the Campus Map.