Help

Applications for Extenuating Circumstances (EC) must be submitted through your MyGoldsmiths account.

Navigating MyGoldsmiths

When you first log in to MyGoldsmiths you will need to select 'My Extenuating Circumstances' from the menu on the right.

To make a new EC application click the ‘Apply’ button. To view or update an existing EC application click the ‘View/Update Existing’ button.

Applying for new Extenuating Circumstances

After clicking the ‘Apply’ button a table of all modules and assessments you are enrolled on will appear below the help text on the screen. From the ‘Action’ column you will need to click the dropdown and select the requested outcome of the EC you are applying for; Change to a deadline, Deferral, Deferral to the following session, or Not known (note that you cannot select Change to a Deadline if your assessment is a timed assessment, I.e. in-person exam, take home paper).

If requesting a change to deadline, you must continue to work on your assessment to the original deadline, where possible.

When submitting an application during a busy period, applications can take up to 10 working days to process. You will have access to submit a late submission on the VLE (Learn.gold) up to 5 working days after the deadline. If your EC application is approved, your submission will be accepted. If your EC application is rejected, your submission will not be accepted, and you will receive communication following the Board of Examiners on your next steps.

Once you have selected the requested outcome of your EC click the ‘Continue’ button at the bottom of the screen.

On the next screen, you will see a summary of the assessments and requested outcomes for your application. Next, click the dropdown under the ‘Reason for Extenuating Circumstance’ header and select the appropriate option from the list provided. If you are applying after the assessment deadline has passed you will need to complete a ‘Late Application Statement’ in addition to the ‘Statement of Circumstances’ and ‘Statement of Impact’. Students must ensure they have clearly stated which assessment they are applying for, in their application.

Once all the statements have been entered you need to click the final ‘Submit’ button at the bottom of the page.

Once submitted you will receive an email confirmation from no-reply@gold.ac.uk to your college email (a personal email will be used if you have no college email listed) and if you have not received an automatic confirmation, please check your junk/spam folder and ensure you have fully submitted your application.

Viewing/Updating Extenuating Circumstances

After clicking the ‘View/Update Existing’ button you can view the status of your application or make changes. From this screen you can choose to:

• Withdraw your application (if the application status is pending)
• Submit a new application (if you have an application already approved but you now have a new circumstance impacting the same assessment)
• Update your application (if the application status is pending)
• View your Statement
• Submit additional information (if the ‘Action Required’ button appears against an assessment you can update the application with the information that has been requested)

To submit additional information (if requested by the EC team) click the ‘Action Required’ button. At the top of this page, in the 'Action Required' section, you can view details of what is required for your application to be fully considered. Please read this information and your statement then proceed to the ‘Additional Information’ section at the bottom of the page. Enter your additional information in the box and click ‘Submit’.

Once additional information has been submitted successfully you will receive an email confirmation from no-reply@gold.ac.uk to your college email (a personal email will be used if you have no college email listed) and if you have not received an automatic confirmation please check your junk/spam folder and ensure you have fully submitted your application.